The fee is refundable with the first withdrawal, otherwise, fees are not refundable once you begin trading your E8 Evaluation or ELEV8 account. If you wish to receive a refund before taking any trades on your account, simply contact us and we will process a refund. However, refunds are not eligible after the earlier of (a) 30 days from the date of initial purchase or (b) the date the trader first executed a trade on the account.

We don’t charge any commissions for refunds. However, the payment processor may charge some fees.